AI WhatsApp Assistant for your medical practice
Your practice responds on WhatsApp 24/7. The assistant confirms appointments, collects pre-consultation symptoms, answers FAQs and reduces no-shows by up to 50%.
SaludTotal
● en línea
50%
Fewer no-shows
24/7
Automatic replies
3 min
Setup time
0
Unanswered messages
What does the WhatsApp assistant do?
Auto-confirms appointments
24-48 hours before, sends reminder and requests confirmation. If patient cancels, slot opens immediately.
Collects pre-visit symptoms
Asks the patient their reason for visit and symptoms before the consultation.
Answers FAQs
Hours, location, prices, parking, what to bring. No team intervention needed.
Easy rescheduling
If the patient can't attend, the assistant offers rescheduling options directly from WhatsApp.
Sends post-visit instructions
Medication, diet, care instructions or pending studies directly to the patient's WhatsApp.
Integrated with your schedule
All confirmations, cancellations and collected data sync automatically with SaludTotal's EHR and schedule.
No other medical system has this
While competitors send generic SMS, SaludTotal uses real conversational AI that understands medical context.
❌ Traditional system
- • Generic SMS: "Remember your appointment tomorrow"
- • No pre-visit symptom capture
- • Patient calls to confirm or cancel
- • Team manages WhatsApp manually
- • No after-hours response
✅ SaludTotal IA
- • Natural conversation: confirms, cancels, reschedules
- • Collects reason for visit before appointment
- • Syncs with schedule in real time
- • Responds 24/7 without extra staff
- • Conversation history in the EHR